In line with the five core values in Glamox, our business units are required to work with improvement of their processes and products, to meet the requirements from the customer and the society in general.
Continuous improvement and high level of knowledge is for us the key to developing, producing and selling lighting solutions with the right quality, long lifetime and low energy consumption.
By committing ourselves to follow national, international and self-imposed requirements, we will ensure delivery of product in accordance with customer requirements and specifications within our market segment. This involves establishing objectives to deliver the right product at the agreed time, price and location.
Feedback from customers is frequently retrieved and shall help us to improve, and ensure that customer satisfaction is maintained. Supported by a continuous improvement of the quality control system, we shall ensure the fulfillment of these requirements.